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Navico UK Ltd
Templars House
Lulworth Close
Chandlers Ford
SO53 3TL

For customers in the UK and Eire with general product and technical related questions, contact us using the form below and we will respond as quickly as possible, typically within two business days (excluding weekends and holidays). Please complete the form and provide as much detail as possible in the “question or comment” section.

The Simrad UK Customer Support team is committed to addressing all of the support needs of our customers.  

You can contact us via telephone or by completing the form below.

Tel:   +44 (0)1794 518448        

We strive to continually improve everything that we do. If you have any comments or questions about our services, suggestions for improvements or experiences you would like to share, please let us know.


Our phone and email volumes are extremely high from March to August.

During these months, please expect longer than normal hold times for phone support. Please consider calling during the middle of the week as Mondays are our busiest days and result in the longest hold times. Also, please take advantage of the convenient call-back feature on our phone system that will set up a call back to you; you do not have to wait on hold, and the call is generally returned within 1-hour.

Email responses may take longer than normal. Responses during these months are usually provided in two to three days.

We value your patience and will do our best to provide you with excellent service as quickly as possible. Before submitting an email or placing a phone call, please check out our Help and Support pagewhich provides useful information on our products. You may find the answer to your question right here!